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Google’s Secret Privacy and Security Failures: A Revealing Look into Internal Mishandlings


A recent leak of internal Google privacy cases has uncovered a trove of information about the company’s management of privacy and security incidents. Obtained by 404 Media and confirmed authentic by Google, this database spans thousands of issues flagged between 2013 and 2018, providing a rare insight into how the tech giant handles such breaches.

Google acknowledged the authenticity of the data to Engadget, explaining that many of the flagged issues were related to third-party services or deemed non-problematic upon review. “At Google, employees can quickly flag potential product issues for review by the relevant teams,” a company spokesperson stated. These reports, although dated, showcase the company’s internal processes for identifying and resolving potential issues, with some flags turning out to be non-issues or involving third-party services.

While individual cases often impacted only a few people or were swiftly resolved, 404 Media’s Joseph Cox notes that collectively, these reports illustrate significant mismanagement of sensitive personal data. For instance, one notable case involved a government client of Google’s cloud service whose sensitive data was accidentally transitioned to a consumer-level product, compromising the guaranteed US-based data location.

Another significant incident from 2016 involved a glitch in Google Street View’s transcription software. The filter designed to exclude captured license plate numbers malfunctioned, resulting in a database of geolocated license plate numbers. This data was subsequently purged, according to the internal report.

A particularly concerning case highlighted a bug in a Google speech service that inadvertently captured and logged approximately 1,000 hours of children’s speech data over the course of an hour. This data was also deleted as per the incident report.

Other varied cases included manipulation of customer accounts on Google’s ad platform, YouTube recommending videos based on deleted watch histories, and an unintentional leak of Nintendo’s private YouTube videos by a Google employee.

The detailed examination by 404 Media sheds light on the extensive privacy and security challenges faced by Google. It emphasizes the vast amount of personal and sensitive data the company manages and occasionally mishandles. For anyone interested in understanding the complexities and risks involved in data management at one of the world’s most influential companies, the full report by 404 Media is an essential read.

Google’s Secret Privacy and Security Failures: A Revealing Look into Internal Mishandlings

Google’s Secret Privacy and Security Failures: A Revealing Look into Internal Mishandlings

A recent leak of internal Google privacy cases has uncovered a trove of information about the company’s management of privacy and security incidents. Obtained by 404 Media and confirmed authentic by Google, this database spans thousands of issues flagged between 2013 and 2018, providing a rare insight into how the tech giant handles such breaches.

Google acknowledged the authenticity of the data to Engadget, explaining that many of the flagged issues were related to third-party services or deemed non-problematic upon review. “At Google, employees can quickly flag potential product issues for review by the relevant teams,” a company spokesperson stated. These reports, although dated, showcase the company’s internal processes for identifying and resolving potential issues, with some flags turning out to be non-issues or involving third-party services.

While individual cases often impacted only a few people or were swiftly resolved, 404 Media’s Joseph Cox notes that collectively, these reports illustrate significant mismanagement of sensitive personal data. For instance, one notable case involved a government client of Google’s cloud service whose sensitive data was accidentally transitioned to a consumer-level product, compromising the guaranteed US-based data location.

Another significant incident from 2016 involved a glitch in Google Street View’s transcription software. The filter designed to exclude captured license plate numbers malfunctioned, resulting in a database of geolocated license plate numbers. This data was subsequently purged, according to the internal report.

A particularly concerning case highlighted a bug in a Google speech service that inadvertently captured and logged approximately 1,000 hours of children’s speech data over the course of an hour. This data was also deleted as per the incident report.

Other varied cases included manipulation of customer accounts on Google’s ad platform, YouTube recommending videos based on deleted watch histories, and an unintentional leak of Nintendo’s private YouTube videos by a Google employee.

The detailed examination by 404 Media sheds light on the extensive privacy and security challenges faced by Google. It emphasizes the vast amount of personal and sensitive data the company manages and occasionally mishandles. For anyone interested in understanding the complexities and risks involved in data management at one of the world’s most influential companies, the full report by 404 Media is an essential read.