Privacy Policy

Introduction.

This policy covers the processing of personal data by Xetarev (“Xetarev”, “we” or “us”). Xetarev is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want the website to be safe and enjoyable for everyone.
If you get a product or service from us, you will need to provide certain personal details, in some cases, we use or direct you to a third party who collects this information from you to fulfill your order.
Apart from that, we make sure that any data you enter in the site (xetarev.com) is kept safe on our servers. If you enter any details outside the site (if you are redirected to a different site that is not xetarev.com) we cannot assure the validity, safety and the legitimacy of any data that you enter on that site.
If you have any comments, concerns or questions, including any requests to exercise your legal rights, you can contact our team.

What data do we collect?

In order for you to have a great experience on the site, ‘Cookies’ are small data files which are sent to your computer, mobile phone or other device so that the website can remember information about your browsing activity (Within the Site). We use cookies on our websites for a variety of purposes:
i. Information storage and access
The storage of information, or access to information that is already stored, on your device such as advertising identifiers, device identifiers, cookies, and similar technologies.
ii. Content selection, delivery, reporting
The collection of information, and combination with previously collected information, to select and deliver content for you, and to measure the delivery and effectiveness of such content. This includes using previously collected information about your interests to select content, processing data about what content was shown, how often or how long it was shown, when and where it was shown, and whether you took any action related to the content, including for example clicking on content. This does not include personalization, which is the collection and processing of information about your use of this service to subsequently personalize content and/or advertising for you in other contexts, such as websites or apps, over time.
iii. Measurement
The collection of information about your use of the content, and combination with previously collected information, used to measure, understand, and report on your usage of the service. This does not include personalization, the collection of information about your use of this service to subsequently personalize content and/or advertising for you in other contexts, i.e. on other service, such as websites or apps, over time.
iv. Personalization
The collection and processing of information about your use of this service to subsequently personalize advertising and/or content for you in other contexts, such as on other websites or apps, over time. Typically, the content of the site or app is used to make inferences about your interests, which inform Xetarev selection of advertising and/or content.
v. Ad selection, delivery, reporting
The collection of information, and combination with previously collected information, to select and deliver advertisements for you, and to measure the delivery and effectiveness of such advertisements. This includes using previously collected information about your interests to select ads, processing data about what advertisements were shown, how often they were shown, when and where they were shown, and whether you took any action related to the advertisement, including for example clicking an ad or making a purchase. This does not include personalization, which is the collection and processing of information about your use of this service to subsequently personalize advertising and/or content for you in other contexts, such as websites or apps, over time.

#Contact details:
You can contact our team and we will get in touch with you shortly.
It would be very helpful for us if you could include your full name, your postcode, details of the service you need help with.

What data do we collect and how do we use it?

i. Information you provide to us
When you access, purchase or sign up to any of our services, activities or online content, such as subscriptions to newsletters, surveys or any other services that we may offer, we receive personal information about you which we use to provide these services. This may consist of data such as your name, email address and telephone number (based on what you provide us). We may also use your information for marketing purposes.
ii. Content you share with us
When you choose to share comments, photos, videos and other content with, us we may receive personal information about you, we normally allow you to send in any information (any data/ news that you want to share or any other purpose) or data via email or Social Media
iii. Information collected online
We may collect information about how you use our websites or other content online, and the device you use to access the services. Please see what data is collected on the site for further details about how we use this data and information on opting out.
iv. eCommerce
Some of our websites contain links to products and services offered by third party websites. If you click on those links we will use data collected about your activity on our site to direct you to the third party site. We and the third party may collect data to show us that you have clicked on the link and whether you purchased any products and services. We may receive a commission from the third party if you link to their site from Xetarev and purchase goods and services from them.
v. Email communications
If you have opted in to any of our Email Based services, we store your full name, email address, any other data through that email address that you have chosen to make known publicly.
vi. Information from other sources
We may receive information about you from other sources such as our affiliates, partners, email addresses or even social media platforms. We add it to the personal information we hold about you. We may also receive data from other sources, Information which allows us to recognize you or your device
vii. Information which allows us to recognize you or your device
When you access the website, we may share information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system, with our partners who use this information to create an online identification code for the purpose of recognising you on your device.
This code does not contain any of your identifiable personal data and cannot be used to re-identify you. This hashed, pseudonymous code may be shared with our partners or any other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g. web, email, connected devices, and in-app, etc). These third parties may in turn use this code to link demographic or interest-based information you have provided in your interactions with them.

i. Agents
We use third parties to perform certain functions on our behalf including sending emails, organizing and managing promotions, conducting surveys or polls, removing repetitive information from customer lists, comment hosting, website analysis, data analysis and processing credit card payments. They will have access to your personal information if necessary to perform their function but they cannot use it or disclose it for any other purpose, unless you have specifically given them consent to do so.
ii. Aggregate information
We may share aggregated, non-personally identifiable information, such as demographics and website usage statistics, with advertisers, sponsors and other organizations.
iii. Option to receive marketing information from associated third parties
Throughout the website you may be given the opportunity to receive marketing information which may be of interest to you from associated third parties. Only if you elect to receive such information, will we share your personal information with our associated third parties and they are only permitted by us to use it for the purpose of providing you with the marketing information you have requested. The use of your personal information by such third parties will be subject to their own privacy policy and practices. We are not responsible for the privacy policy or practices of any such third party. If you do not want to receive marketing information from associated companies you can notify us of this as part of the registration process. You can stop receiving this information at any time by emailing the team via your email address and details of the information you no longer wish to receive.

Products or services offered in partnership with third parties

Certain products or services available through this website may be provided to you in partnership with a third party. That third party may require you to disclose personal information to them in order to receive such products or services. If you request a product or service offered in partnership with a third party, the identity of the third party will be disclosed to you and your personal information will be transferred to that third party. The use of your personal information by that third party is subject to its privacy policy and practices and we are not responsible for this.

Third-Party Ad Serving and Audience and Traffic Measurement Services

We may use a third-party network advertiser to serve the advertisements on this website or we may use an audience or traffic measurement service to analyse the traffic on this website. Network advertisers are third parties that display advertisements based on your visits to this website and other websites you have visited. Third-party ad serving enables us to target advertisements to you for products or websites you might be interested in. Audience and traffic measurement services allow us to collect traffic and behavioural information from the website by monitoring anonymous visitor activity. This website’s advertisers, sponsors and/or traffic measurement services may themselves set and access their own cookies on your computer if you choose to have your cookies enabled in your browser.

Please see What data is collected on our websites on our Cookies Policy for further details and information on opting out.

Advertisers and Advertising Networks.

We may also share de-identified information and/or aggregated information with a third party who is helping us select and deliver interesting and relevant advertising to you and/or other potential customers, such as advertising networks, social media platforms and search engines. This could be in the form of an anonymous data segment or a privacy protective identifier. (A privacy protective identifier is where we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed).
If you are our customer, for example a subscriber of a magazine or an attendee at one of our events, we will process your personal data on the basis that it is necessary for us to provide our products and services to you.

In some instances we rely on your specific consent to process your personal information. This is where you have actively agreed and ‘opted-in’, for example to receive marketing communications from us, and you have the right to withdraw your consent at any time.

Legitimate interests

In some situations we rely on our legitimate business interests in order to collect and use your personal data.

Links to other websites

Our websites may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and, when you leave our website, we encourage you to read the privacy notice of every website you visit. We may monetize some of these links through the use of third party affiliate programs. Not with standing such affiliate programs, we are not responsible for the content or privacy policies of these websites or for third party advertisers, nor for the way in which they use information they collect about you.

Storage and retention of data

Your information is collected and stored on our severs, based in the UK, we always try to ensure that your data is protected. We hold personal data for many different purposes and the length of time we keep your data will vary depending on the services or products we are providing.

Security

We are committed to protecting the personal data we hold, we adopt appropriate technical and organizational measures to help prevent unauthorized access to your information and ensure data is held securely.
Your right to withdraw consent: Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Direct Marketing: You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request. Remember, you can always stop direct marketing messages by clicking on an unsubscribe link in any of our emails or getting in touch with us.

Policy changes

We review this Privacy Policy annually and may also amend it from time to time, so we encourage you to check it periodically. If we make material changes we will endeavor to provide you with appropriate notice before such changes take effect.

Cookie Policy

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms. Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen.
This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.
To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.