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Duplex is the latest product being killed by Google



Soon, a new Google service will be added to the company’s app graveyard. This week, the search engine giant discreetly announced that Duplex on the Web will be winding down. After 2022, the service will no longer be available. A Google spokeswoman told the newspaper, “We’re reacting to the input we’ve heard from users and developers about how to make the Duplex experience even better.”

By the end of this year, we’ll reject Duplex on the Web and devote all of our attention to improving Duplex voice technology using AI. As an extension of its Duplex phone reservation AI, Google initially introduced Duplex on the web in 2019. The function was initially created to assist Android users in purchasing cinema tickets. Assistant was able to independently surf websites thanks to Duplex on the Web. The arduous work of purchasing movie tickets could be handled by Assistant if your credit card information was saved on Chrome. Later, Google enhanced the function to shield users from online data breaches. You could once use it to look up flights and keep track of discounts.

The cost of training an AI to parse websites may be a factor in Google’s decision to shut down Duplex on the Web. According to the support page for the feature, Google used a unique user agent to repeatedly crawl websites every day. Furthermore, if website owners prevent the crawler from indexing their content, Duplex’s Web performance may suffer significantly.

Duplex is the latest product being killed by Google

Duplex is the latest product being killed by Google


Soon, a new Google service will be added to the company’s app graveyard. This week, the search engine giant discreetly announced that Duplex on the Web will be winding down. After 2022, the service will no longer be available. A Google spokeswoman told the newspaper, “We’re reacting to the input we’ve heard from users and developers about how to make the Duplex experience even better.”

By the end of this year, we’ll reject Duplex on the Web and devote all of our attention to improving Duplex voice technology using AI. As an extension of its Duplex phone reservation AI, Google initially introduced Duplex on the web in 2019. The function was initially created to assist Android users in purchasing cinema tickets. Assistant was able to independently surf websites thanks to Duplex on the Web. The arduous work of purchasing movie tickets could be handled by Assistant if your credit card information was saved on Chrome. Later, Google enhanced the function to shield users from online data breaches. You could once use it to look up flights and keep track of discounts.

The cost of training an AI to parse websites may be a factor in Google’s decision to shut down Duplex on the Web. According to the support page for the feature, Google used a unique user agent to repeatedly crawl websites every day. Furthermore, if website owners prevent the crawler from indexing their content, Duplex’s Web performance may suffer significantly.